Privacy Policy

1. Introduction : DraftLeap is a service of VisualGaze Digital Ventures OPC Pvt Ltd. This privacy policy explains how we collect, use, and protect your information when you use our design platform.

2. Information We Collect : We collect account information including your name, email, and company details. We also maintain records of your design projects, platform usage, and payment information processed through our secure payment providers.

3. How We Use Your Information: We use your information to deliver and improve our design services, process payments, send important updates, and provide customer support. Your project and usage data helps us enhance our platform and customize your experience.

4. Data Storage and Security : Your data is stored securely using industry-standard cloud infrastructure with data centers in IN and US regions. We implement encryption during transmission and storage, with regular security monitoring and updates.

5. Your Rights : You can access, correct, or delete your personal data at any time. You may also export your data or opt-out of marketing communications. We respond promptly to all data-related requests.

6. Data Sharing : We never sell your data. We share information only with service providers essential to our operations, when legally required, or with your explicit permission.

7. Cookies : We use essential cookies for authentication, security, and basic platform functionality. These are necessary for providing our services effectively.

8. GDPR Compliance : We follow GDPR requirements through secure data handling, processing agreements, and data export tools. We promptly address all data-related requests.

9. Children’s Privacy : Our services are not intended for users under 18 years of age. We do not knowingly collect or maintain information from anyone under 18. If we discover that we have collected personal information from a person under 18, we will delete that information immediately.

10. Changes to Policy : We will notify you of any significant changes to this privacy policy.

11. Sub-Processors and Service Providers : We use trusted third-party service providers to help us deliver our services. These companies provide essential infrastructure, tools, and services:

Infrastructure and Security

• Cloudflare: Content delivery and security

• Framer: Website hosting

• Hostinger : Application hosting

• Supabase: Database services

• Resend and Godaddy : Email services

Payment Processing

• Stripe and UPI: Payment processing

• Hubspot : Customer management

Design and Project Tools

• DraftLeap : Project management

• Slack: Team communication

• GDrive : Brand asset management

• Figma and Adobe: Design tools

Customer Support and Analytics

• Tawk.to: Customer communication

• Plausible Analytics: Website analytics

Partner Programs

• FirstPromoter: Affiliate management

Each service provider is carefully selected and bound by data protection agreements. They may only access and use your information as necessary to provide their services to us. We regularly review their security practices to ensure they meet our standards.

These providers may be located in different countries. By using our services, you acknowledge that your information may be transferred to these providers as necessary to deliver our services.

11. Contact Us : For privacy questions:
Email: help@draftleap.in
117/2/1 GT Road, Salkia
Howrah, WB 711106